CORE COMPETENCIES & DOMAIN PROFICIENCIES

Instructional Design

Learning Management Systems

SCORM and xAPI Standards

Articulate Storyline

Adobe Captivate

Curriculum Development

UX/UI Design for Learning

Needs Analysis

Education

Master of Science (M.Sc.) in Communication & Digital Media Technologies

Jan 2015 - Dec 2017

Symbiosis Institute of Media & Communication

Location: Pune

Bachelor of Arts (B.A.) in English Literature & Journalism (Honours)

Jan 2012 - Dec 2015

St. Xavier's College

Location: Mumbai

Certifications

Certified Professional in Learning and Performance (CPLP / CPTD)

Jan, 2023

ATD

PROFESSIONAL SUMMARY

Performance-focused Senior Instructional Designer with 7+ years of experience designing, developing, and deploying scalable digital learning architectures for corporate enterprises, EdTech platforms, and global capability centers (GCCs) in India. Deep expertise in ADDIE, SAM, Kirkpatrick’s 4-Level Evaluation, microlearning design, and scenario-based simulations. Proven track record of architecting 150+ bespoke e-learning modules, transforming complex technical documentation into engaging interactive content, reducing corporate onboarding ramp-up times by 40%, and maintaining learner satisfaction ratings above 4.7/5.0 across 85,000+ global learners.

PROFESSIONAL EXPERIENCE

Senior Instructional Designer

Apr 2022 - Present

Apex Tech Innovations (GCC)

Location: Bengaluru, Karnataka

Lead the instructional design strategy and authoring lifecycle for a global enterprise workforce of 22,000+ employees across India, North America, and EMEA.
Spearheaded the re-architecture of the enterprise technical onboarding curriculum into modular, self-paced microlearning paths on Articulate Rise and Storyline, reducing time-to-productivity from 6 weeks to 3.5 weeks.
Designed branching, scenario-based cybersecurity and compliance simulations that elevated post-training retention scores by 32% and lowered compliance failure rates by 48%.
Partnered with executive technical Subject Matter Experts (SMEs), Solution Architects, and Product Leads to conduct thorough Training Needs Analyses (TNAs) and convert complex technical jargon into intuitive learning deliverables.

Instructional Designer

Jul 2019 - Mar 2022

EduScale Learning Solutions

Location: Hyderabad, Telangana

Conceptualized and built 80+ bespoke asynchronous e-learning courses for external IT, fintech, and healthcare clients using Articulate Storyline and Vyond animated videos.
Authored detailed two-column scripts and interactive wireframe storyboards outlining visual cues, audio voiceovers, branch logic, and interactive user triggers.
Implemented gamification elements (badges, level unlock progression, scenario decision points) across sales enablement programs, boosting course completion rates from 61% to 94%.

KEY INSTRUCTIONAL DESIGN PROJECTS

Enterprise Customer Success Interactive Simulation Hub

Jan 2023 - Dec 2023

Designed a software simulation sandbox mimicking customer ticketing and CRM tools for a Fortune 500 SaaS client.
Enabled new hires to practice handling live customer escalation scenarios in a safe environment, slashing live call handling errors by 35% during probationary quarters.